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  Inauguration of CCIM 1339 Up-Gradation.  
     
  06-Oct-2017  
     
   
     
  Mayor Karachi Wasim Akhtar with former provincial minister and MPA Faisal Sabzwari and DMC East Chairman Moeed Anwer inaugurated the up-gradation of Citizens Complaints Information System 1339 in KMC Building on Friday. Later while addressing the inaugural ceremony Mayor Karachi said it was a big challenge for us to restore the CCIS 1339 which has been established many years ago to provide the access to citizens of Karachi for resolving their day to day problems. He said now with the restoration and up-gradation of this system the citizens of Karachi have this much needed access to various utility services providers run by KMC and other civic organizations. He expressed hope that this would build a pressure on these organizations and their performance would improve with this. Mayor Karachi said in fact we want to help such public utility and services providers so that they could take necessary steps towards to solution of public grievances. He said the Mayor, Deputy mayor and other elected representatives of people had a big challenge after they took charge of their responsibilities under SLGO 2013 but we are heading towards betterment gradually and want to solve the problems of citizens. He said all the data regarding receipt of complaints and action on these problems would be put before the media and the public to give their performance. The ceremony as also addressed by the MPA Faisal Sabzwari who said the 1339 system has been made functional with latest digital system which would work on automated system. The centre would work round the clock basis and have a window open for public to register their complaints physically whereas complaints can also be lodged through phone calls, social media and web.  
     
     
 
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